App: LocalFLEX
Android package: ro.localflex.app
Support email: wupyedev@gmail.com
Legal operator: Craciunescu Mircea George
Politica de confidentialitate LocalFLEX
Aceasta Politica de confidentialitate explica modul in care aplicatia LocalFLEX colecteaza, foloseste, stocheaza si protejeaza datele utilizatorilor.
Ce este LocalFLEX
LocalFLEX este o platforma digitala prin care utilizatorii pot cauta servicii locale, pot posta nevoi, pot contacta prestatori de servicii ("Flexeri"), pot trimite mesaje, pot solicita oferte, pot primi notificari si pot gestiona profiluri publice de prestator.
Date colectate
- Date de cont: nume, email, identificator Firebase, poza de profil, metoda de autentificare, plan, credite si conexiuni.
- Date de profil Flexer: descriere, telefon, judet, localitate, servicii, taguri, disponibilitate, portofoliu, ratinguri si statistici.
- Date despre nevoi si oferte: titlu, descriere, categorie, localitate, buget, data dorita, urgenta, atasamente si status.
- Mesaje si comunicari: conversatii, mesaje text, imagini, status citit/necitit si notificari.
- Date de locatie: judet si localitate, doar cu permisiunea utilizatorului. Nu urmarim continuu locatia in fundal.
- Date tehnice: tokenuri push, diagnostic, crash data si analytics agregat.
Cum folosim datele
Folosim datele pentru conturi, autentificare, profiluri publice, cautare, nevoi, oferte, mesaje, notificari, credite, securitate, prevenirea abuzului si imbunatatirea aplicatiei.
Partajarea datelor
Folosim Firebase Authentication, Cloud Firestore, Firebase Storage, Cloud Functions, Firebase Cloud Messaging, Firebase Analytics si Google Play. Nu vindem date personale.
Plati
Pentru produse digitale vandute in aplicatia distribuita prin Google Play, platile trebuie procesate prin Google Play Billing. LocalFLEX nu stocheaza date complete de card.
Drepturi si contact
Utilizatorii pot solicita acces, corectare sau stergere a datelor, in functie de legislatia aplicabila. Contact: wupyedev@gmail.com.
Termeni si conditii LocalFLEX
Prin crearea unui cont sau folosirea aplicatiei, accepti acesti Termeni.
Descrierea serviciului
LocalFLEX este o platforma care conecteaza utilizatori care au nevoie de servicii locale cu prestatori de servicii. LocalFLEX nu executa direct serviciile listate de Flexeri si nu este angajatorul, reprezentantul sau garantul Flexerilor.
Cont si utilizare
Utilizatorii sunt responsabili pentru corectitudinea datelor, securitatea contului si activitatea din cont.
Servicii si colaborari
Flexerii sunt responsabili pentru serviciile oferite, preturi, disponibilitate, calitate si respectarea legilor aplicabile. Clientii sunt responsabili pentru descrierea corecta a nevoilor si comunicarea respectuoasa.
Credite si conexiuni
Aplicatia poate folosi credite pentru oferte si promovari. Conexiunile sunt tokenuri prin care un Flexer poate fi contactat. Pentru planul Gratuit, contactarea unui Flexer poate consuma o conexiune din contul Flexerului contactat.
Continut interzis
Sunt interzise continutul ilegal, inselator, ofensator, discriminatoriu, spamul, phishingul, datele altor persoane fara acord si ofertele pentru servicii ilegale.
Limitarea raspunderii
LocalFLEX este furnizata "ca atare" si nu garanteaza calitatea, pretul sau rezultatul serviciilor oferite de Flexeri.
LocalFLEX Privacy Policy
This Privacy Policy explains how the LocalFLEX app collects, uses, stores, and protects user data.
What LocalFLEX is
LocalFLEX is a digital platform that helps users find local services, post service requests, contact service providers, send messages, request offers, receive notifications, and manage public provider profiles.
Data collected
- Account data: name, email, Firebase identifier, profile photo, authentication method, plan, credits, and connection tokens.
- Flexer profile data: description, phone, county, locality, services, tags, availability, portfolio, ratings, and statistics.
- Request and offer data: title, description, category, locality, budget, desired date, urgency, attachments, and status.
- Messages and communications: conversations, text messages, images, read/unread status, and notifications.
- Location data: county and locality, only with user permission. We do not continuously track background location.
- Technical data: push tokens, diagnostics, crash data, and aggregated analytics.
How we use data
We use data for accounts, authentication, public profiles, search, requests, offers, messages, notifications, credits, security, abuse prevention, and app improvement.
Sharing data
We use Firebase Authentication, Cloud Firestore, Firebase Storage, Cloud Functions, Firebase Cloud Messaging, Firebase Analytics, and Google Play. We do not sell personal data.
Payments
For digital products sold inside an app distributed through Google Play, payments must be processed through Google Play Billing. LocalFLEX does not store full payment card details.
Rights and contact
Users may request access, correction, or deletion of their data, depending on applicable law. Contact: wupyedev@gmail.com.
LocalFLEX Terms and Conditions
By creating an account or using the app, you agree to these Terms.
Service description
LocalFLEX is a platform that connects users who need local services with service providers. LocalFLEX does not directly perform the services listed by Flexers and is not the employer, representative, or guarantor of Flexers.
Account and use
Users are responsible for the accuracy of their data, account security, and account activity.
Services and collaborations
Flexers are responsible for offered services, prices, availability, quality, and compliance with applicable laws. Clients are responsible for accurately describing requests and communicating respectfully.
Credits and connections
The app may use credits for offers and promotions. Connection tokens control how a Flexer can be contacted. For the Free plan, contacting a Flexer may consume one connection token from the contacted Flexer's account.
Prohibited content
Illegal, deceptive, offensive, discriminatory content, spam, phishing, other people's personal data without permission, and offers for illegal services are prohibited.
Limitation of liability
LocalFLEX is provided "as is" and does not guarantee the quality, price, or outcome of services offered by Flexers.
Account and data deletion
English
LocalFLEX users can request deletion of their account and associated personal data.
If the app includes an in-app delete account option, users can use that option from the account/profile settings. If the option is unavailable or if additional help is needed, users can email us at wupyedev@gmail.com.
When contacting us, please include the email address used for the LocalFLEX account and write: Delete my LocalFLEX account.
We will process deletion requests within a reasonable time. Some information may be retained temporarily if required for legal, security, anti-fraud, dispute resolution, backup, or compliance purposes.
Romana
Utilizatorii LocalFLEX pot solicita stergerea contului si a datelor personale asociate.
Daca aplicatia include optiune de stergere cont in setari/profil, utilizatorii pot folosi acea optiune. Daca optiunea nu este disponibila sau este nevoie de ajutor, utilizatorii ne pot scrie la wupyedev@gmail.com.
In email, include adresa folosita pentru contul LocalFLEX si mesajul: Sterge contul meu LocalFLEX.
Vom procesa solicitarile intr-un timp rezonabil. Unele informatii pot fi pastrate temporar daca este necesar pentru obligatii legale, securitate, prevenirea fraudelor, dispute, backup sau conformitate.